How to make a referral

1. Is the family aware the referral is being made?
If not we cannot accept the referral

2. Are you sure that the bereavement is main issue for the child or young person at the moment?
Bereavement may be a factor in many situations but it may not be the most important.

We can only work with bereavement so if you think another issue is more important please resolve that issue first – we will still be here later.

Please phone us if you need to discuss whether now is the right time.

3. Please fill in the referral form as accurately as possible.
We need to know as much information as you are able to give us. MOST IMPORTANTLY we need to know who else is working with a family. We aim to work collaboratively with other services but can only do this if we know who else is involved.

Download a referral form or you can request it by phoning the service.

What happens next?

After the referral is made the service will contact you.

If an assessment is deemed necessary, this will be carried out by professionally qualified staff. Children and young people are then offered individual sessions and/ or group days, or referred on to other services as appropriate. Sessions are provided by both paid staff and trained volunteers at several centres across the county.

When a referral is received for pre-bereavement support a consultation, either face to face or over the telephone, with the child’s carer is the first step rather than a direct meeting with the child.